Lod Softworks LLC Terms of Service

Last updated September 12, 2026

These Terms of Service ("Terms") describe the agreement between you and Lod Softworks LLC, a Utah limited liability company ("Lod Softworks," "we," "us," or "our"), for the Services described below. Please read them and any applicable product-specific terms before agreeing.

1. Scope and Agreement

These Terms cover our websites, free and paid apps, software and app distribution, subscriptions, one-time purchases, web and app development, hosting, email services, IT consulting, and other IT products and services that we provide (collectively, the "Services"), where these Terms are presented or incorporated into your agreement. Provisions concerning a particular feature or transaction apply only when you use that feature or enter that transaction.

You accept these Terms when you click an acceptance control, sign an agreement incorporating them, or take another action clearly identified as acceptance after receiving notice of these Terms and an opportunity to review them. Merely visiting a page does not, by itself, establish your acceptance. If you do not agree, do not take the action requesting acceptance or use Services that require it. These Terms do not retroactively replace an existing agreement without a valid agreement to that change.

2. Product-Specific Terms

A Service may have additional terms, a license agreement, an order, a statement of work, a service level agreement, or a refund and cancellation policy. We will identify applicable terms and make them available before you agree to the Service or purchase. You can find them in the relevant product, purchase flow, or written proposal, or request them from support@lodsoftworks.com.

If terms conflict, a separately negotiated, signed agreement controls first, followed by the applicable product-specific agreement and purchase disclosures, then these Terms. More specific terms control only for the Service and subject they address. Mandatory legal rights always apply. A policy created after your purchase does not change that purchase retroactively. If no additional terms are provided, these Terms and the disclosures agreed to at purchase apply.

3. Eligibility and Accounts

You must be legally able to enter this agreement. If you are under 18 or the age of legal majority where you live, a parent or legal guardian must accept these Terms on your behalf and supervise your use. Unless a product expressly provides a separate, legally compliant arrangement for younger users, the Services are not intended for children under 13, and they may not create accounts or submit personal information. A higher product-specific or legally required minimum age controls.

If you act for a business or another organization, you represent that you have authority to bind it. Provide accurate account and billing information, protect credentials, and promptly report suspected unauthorized access. You are responsible for users you authorize and for your own actions; this does not make you responsible for security failures caused by us. Follow the account-sharing and user limits disclosed for your Service.

4. License and Ownership

Subject to these Terms, applicable product terms, and payment of agreed fees, we grant you a limited, nonexclusive license to access and use the Services for their intended purposes, including authorized business use. Software is licensed, not sold. License duration, devices, users, and any transfer rights are governed by the applicable purchase or license terms. A one-time purchase does not by itself include future major versions, ongoing hosting, or perpetual support.

We and our licensors retain ownership of the Services, software, branding, and materials we provide, except for your content and rights expressly granted in a separate agreement. Do not copy, resell, distribute, or modify our software beyond your license, remove proprietary notices, or reverse engineer it except where applicable law or an applicable open-source license permits. Open-source components remain subject to their own licenses. Ownership and delivery of custom code, designs, domains, and other project deliverables must be specified in the project agreement; these Terms do not assign your intellectual property to us.

5. Your Content and Privacy

You retain your rights in files, messages, journal entries, code, and other content you provide. You grant us a nonexclusive license to host, copy, transmit, process, and display that content only as needed to provide and secure the Services, fulfill your instructions, and comply with law. We may allow service providers to do the same on our behalf for those purposes. This license does not authorize selling your content, publishing private content, or using it to train general-purpose AI models. Any additional use requires a separate lawful basis and any necessary permission.

The license ends when the content is removed from our systems, subject to limited retention for backups, legal obligations, and dispute resolution as described in our Privacy Policy. Content you intentionally share may remain with its recipients. You must have the rights and permissions needed to submit content and authorize its processing. Our Privacy Policy explains our information practices; acceptance of these Terms does not replace consent required for a particular use of personal information.

6. Acceptable Use

When using the Services, you must not:

• Violate applicable law or another person's intellectual property, privacy, or other rights.
• Distribute malware, phishing messages, unlawful spam, or fraudulent or deceptive material.
• Threaten, unlawfully harass, exploit, or distribute unlawful intimate imagery of another person.
• Access accounts or systems without authorization, bypass security controls, or disrupt the Services.
• Evade disclosed usage limits or use automation that materially interferes with the Services or other users.
• Use hosting or email resources to operate abusive networks or send messages without required permissions and disclosures.

These restrictions do not prohibit honest reviews, lawful criticism, reporting concerns to authorities, legally protected disclosures, or activity that applicable law does not allow us to restrict. Report suspected abuse or infringement to support@lodsoftworks.com, identifying the relevant Service, content or location, your concern, and contact information. Do not send passwords or unnecessary sensitive information. We may restrict unlawful or violating content and will consider reports and requests to review our decisions.

7. Purchases and Subscriptions

Prices, currency, applicable taxes, payment timing, usage charges, and any minimum commitment will be disclosed in the offer, checkout, or written agreement. You authorize only the charges you agree to and must use an authorized payment method. Free access does not authorize us to charge you later without your agreement to a paid offer.

If an offer includes automatic renewal, it renews for the disclosed period at the disclosed price until canceled. Before obtaining billing information for an online subscription, we will disclose its material terms, including any trial end date, recurring charges, billing frequency, and how and when to cancel. We will obtain express informed consent before charging and provide a simple cancellation method. These general Terms alone do not authorize enrollment in a subscription or a trial that converts to a paid plan.

We will provide renewal, trial-expiration, and price-change notices required by applicable law. Where Utah's Automatic Renewal Contracts Act applies, this includes notice 30 to 60 days before a covered renewal and at least three days before a covered free trial expires, stating the relevant date, cost or payment obligations, and cancellation options. Price changes apply prospectively after notice and any required consent, with an opportunity to cancel before the new price is charged.

8. Cancellation and Refunds

Product-specific terms and purchase disclosures will explain any refund eligibility, deadlines, cancellation procedures, and project or minimum-term commitments before you purchase. We do not impose a blanket "all sales final" policy through these Terms. If no specific refund policy was disclosed, contact support@lodsoftworks.com with your request; we will assess it under your purchase agreement and applicable law. This does not promise a discretionary refund or limit a refund, billing-dispute, or cancellation right provided by law.

For subscriptions billed directly by us, use the cancellation method identified when you enrolled; you may also email support@lodsoftworks.com for cancellation assistance or to request cancellation. Unless otherwise disclosed and lawfully agreed, cancellation stops future renewals and access continues through the paid period. Cancel before the next disclosed renewal to avoid its charge. Cancellation alone does not automatically refund an already used billing period or eliminate amounts properly owed for completed work or a separately agreed project commitment. Any mandatory refund or earlier cancellation right takes precedence.

For purchases billed by an app store or other reseller, use that seller's subscription and refund process; its applicable transaction rules also govern the purchase. Contact us if you need help identifying the seller. Deleting an app does not cancel a subscription. Account deletion and subscription cancellation may be separate steps, particularly for app-store billing; cancel billing as well as requesting deletion if you want both.

9. Professional and Hosted Services

Development, consulting, managed IT, and other project work are subject to the scope, fees, milestones, acceptance criteria, deliverables, and support obligations agreed in writing. Changes to scope or fees require mutual agreement. You must provide timely access, decisions, permissions, and materials reasonably needed for the work. We will perform professional services with reasonable care and skill. Specific outcomes, delivery dates, uptime commitments, and service credits apply only to the extent agreed in the applicable contract or required by law.

Hosting and email plans may have disclosed storage, traffic, mailbox, retention, and resource limits. Maintenance, network failures, spam filtering, and third-party systems may affect availability or message delivery. Keep independent copies of important data unless your agreement assigns backup duties to us; this does not excuse our agreed backup or security obligations. Backup schedules, restoration, migration, data export, and post-termination retention should be set out in your plan or service agreement. Contact us before ending a hosted Service to arrange any available export or transfer. Do not submit regulated data requiring a special hosting or processing agreement until we have agreed in writing to the necessary safeguards.

10. Third-Party Services and AI

Services may connect to third-party platforms, payment processors, app stores, or infrastructure. Your independent use of those services is subject to their terms. We do not control their operation, but remain responsible for our own obligations to you. App-store terms and any applicable end-user license agreement may add platform-specific rules; these Terms do not replace those requirements.

Some Services may offer AI-assisted features. AI output can be inaccurate, incomplete, or unsuitable for a particular purpose. Review it before relying on it, distributing it, or allowing it to make changes to a system. Unless expressly agreed in a separate professional engagement, output is not legal, medical, financial, or other licensed professional advice. Do not use a Service as an emergency response system. Rights to inputs and outputs and any additional processing permissions are subject to applicable law and the terms disclosed for that feature; we do not guarantee output is unique or eligible for intellectual property protection.

11. Suspension and Termination

You may stop using the Services, cancel subscriptions as described above, and request account closure through available settings or support. Separate project termination terms still apply. We may suspend or terminate access for a material breach, unpaid undisputed fees, a security threat, unlawful activity, or a legal requirement. Where reasonably practicable, we will explain the reason and give you an opportunity to resolve the issue; urgent security or legal circumstances may require immediate action. Contact support to request review of a restriction.

If we discontinue a paid Service or terminate it for reasons other than your breach, we will provide reasonable advance notice where practicable and refund prepaid fees for the portion we will not provide, unless an agreed alternative or a more favorable legal remedy applies. We will offer a reasonable opportunity to retrieve your content where legally and technically feasible. Access and any licenses tied to a terminated subscription end with that subscription; separately purchased licenses remain governed by their terms. Content retention follows the applicable agreement and Privacy Policy. Provisions that by their nature apply afterward, including accrued payment obligations, ownership, liability limits, and dispute terms, survive to the extent lawful.

12. Warranties and Disclaimers

Except for express commitments in your agreement and rights that cannot lawfully be excluded, the Services are provided "as is" and "as available." To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not promise that Services will be uninterrupted, error-free, or compatible with every system, or that every defect can be corrected. This section does not override our obligation to perform professional services with reasonable care and skill, an express warranty, an agreed service level, or mandatory consumer guarantees.

13. Limits on Liability

To the extent permitted by law, Lod Softworks and its suppliers will not be liable under these Terms for indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data to the extent those losses are indirect or consequential. Our total aggregate liability arising out of the affected Service is limited to the greater of US $100 or the fees you paid us for that Service during the 12 months before the event giving rise to the claim. A different allocation in your controlling service agreement takes precedence.

These exclusions and limits do not apply to fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, amounts we expressly owe as refunds, or liability and remedies that applicable law does not allow us to exclude or limit. Nothing in these Terms waives rights under the Utah Consumer Sales Practices Act or other mandatory consumer protection law. Where a limitation is prohibited, the applicable legal protection controls.

14. Governing Law and Disputes

Utah law and applicable United States federal law govern these Terms, without applying conflict-of-law rules that would displace them. If you are a consumer, this choice does not deprive you of mandatory protections under the law of your place of residence. Please contact support@lodsoftworks.com so we can try to resolve a concern informally. Contacting us first is encouraged but is not a prerequisite to a legal claim and does not shorten or suspend a legal filing deadline.

Unless mandatory law or a controlling separate agreement provides otherwise, disputes will be resolved in Utah state courts or United States federal courts located in Utah that have jurisdiction, and each party consents to those courts. You may bring an eligible small-claims case in a court with jurisdiction, including where you live when permitted by law. These Terms do not require arbitration or waive jury trials, class proceedings, or the right to contact a regulator. Any award of legal fees or costs is governed by applicable law or a controlling separate agreement.

15. Changes and General Terms

We may revise these Terms for future use of the Services and will update the date above. We will give reasonable advance notice of material changes through the affected Service, account email, or another appropriate channel, explain when they take effect, and obtain renewed acceptance where required. Changes do not retroactively alter accrued rights, existing disputes, or an agreed fixed purchase without your agreement. If you do not accept a proposed change, you may stop using the affected Service and cancel future renewals; existing paid commitments remain subject to your agreement and mandatory law.

We may send service and legal notices through the Service or contact information you provide. Any legally required consent to electronic delivery will be requested separately. These Terms and applicable agreements form the agreement for the covered Services. If a provision is unenforceable, it is severed only to the necessary extent, and the remaining provisions continue to apply. A failure to enforce a provision is not a waiver. Neither party may transfer this agreement in a way that reduces the other party's rights without consent; a lawful business successor may assume our obligations, subject to required notice and applicable law.

16. Contact

Lod Softworks LLC · Utah, United States
Terms, billing, cancellation, and service questions: support@lodsoftworks.com
Privacy questions and requests: privacy@lodsoftworks.com

You may request an appropriate mailing contact through support. These contact options do not change statutory requirements for formal service of legal process.